We offer a no quibble returns policy for all goods if we feel an error has been made in production, manufacture or sizing.
Returns will either be replaced, or refunded. We pride ourselves on being customer centric, if anyone is not happy with their purchase, we urge our customers to feedback to us.
All feedback is good feedback!
How long does it take?
Well, for a good service, it needs to take how long it needs to take but with that in mind, we always try and turn things round as quickly as possible.
After an email or telephone conversation discussing requirements, we will produce digital mock up imagery for you to see how your garments will look. Remember, this wont be how the final garment will actually look but is designed to give you an idea.
Once you are happy with the proposed outcome and the price, we will send an invoice and once that invoice is paid, we aim to turn things round within 3-5 days. Sometimes a lot quicker. (Stock dependant)
Please note Embroidery work takes a couple of weeks to complete. Again, we like to get things done ASAP for you and will keep you in the loop.
Minimum order levels?
No, No and No. If you want one T-Shirt with a slogan or phrase, or 100 for an upcoming charity merchandise stall, it doesn't matter to us.
We do offer discount for larger volume orders but we dont have minimum order levels. We have many customers who come to us for "One Offs" throughout the year, when they spot something they like or have an idea.